Terms of Service

Welcome to Apex Computer Works. These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at mycomputerworks.com and our technical support services operated by Apex Consultants LLC.

Please read these Terms of Service carefully before using our website or engaging our remote and on-site technical support services. By accessing or using the Service, you agree to be bound by these Terms.

1. Agreement to Terms

By registering for, purchasing, or using any services provided by Apex Computer Works, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you may not access the service.

2. Scope of Services

Apex Computer Works provides remote tech support, computer repair, virus removal, network setup, software installation, and IT consulting services for individuals and small businesses. We attempt to troubleshoot and resolve technical issues, but we do not guarantee that every technical issue can be fixed due to pre-existing hardware or software failures.

3. User Responsibilities & Data Backup

You acknowledge and agree that prior to allowing our technicians to perform any services or repairs on your device:

• You are solely responsible for backing up all data, software, information, and files stored on your computer or other devices.
• Apex Computer Works and its technicians shall not be liable under any circumstances for any loss, corruption, or compromise of data, programs, or hardware.

4. Billing, Payments, and Subscriptions

Service fees, diagnostic charges, and subscription plans must be paid in accordance with the pricing terms presented at the time of purchase. All fees are non-refundable except as expressly stated otherwise in our refund policy or required by applicable law.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Apex Computer Works shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the services.

6. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms of Service on this page with an updated revision date.

7. Contact Information

If you have any questions about these Terms, please contact us at:

Apex Computer Works (Apex Consultants LLC)
Email: support@apexcomputerworks.com
Phone: 800-555-8704